Ans.
To,
The Sales Manager,
XYZ City Sports Co. Ltd.
39 College Street
Kolkata 70000 12
Sub : Repair / replacement of the defective cricket set.
Sir,
I would like to inform you that I purchased a cricket set from your company two days ago on behalf of my school. But when I broke the pack, I found that the handle of the cricket bat is loose and the cricket ball is missing. Moreover, one of the wickets is distorted. And certainly the set will be of no use to us.
I would like to let you know that the set is within the guarantee period. So, I request you to kindly repair or replace the set as early as possible. I have attached a copy of the receipt and the warranty card for your kind verification.
Thanking you.
Yours faithfully,
Aneek Dey
Student of Class XII
St. Martin High School
Salt Lake Kolkata
Date: 12/10/2018