Ans.
Dated: 13/10/2018
To,
Sports teacher,
ABC High School,
Gangarampur,
Dakshin Dinajpur
Sub: Regret for non-deliverance of order.
Sir,
I sincerely regret that the order placed by you for the supply of sports materials last 21st September, 2018 could not be delivered to you due to unavoidable circumstances.
The fact is that all the goods are ready except the volley ball, net and others related to cotton threads. It is learnt that cotton threads were of acute shortage in the market. But now they are available and the production has already started.
However, I promise that your order will be supplied to you within a week. I hope you would co-operate with me in allowing this extension of time. Once again I apologise for the delay.
Thanking you.
Yours faithfully,
Pritam Sarkar
Sales Manager
XYZ Sports Co.